Online Giving - Frequently Asked Questions

 

Why would I want to give online?

Security and convenience make online transactions an increasingly popular means of donating to an organization. You also can take advantage of the discipline that recurring donations can provide for your giving.

 

Is my online giving secure?

Yes. Every transaction is encrypted with Secure Sockets Layer (SSL), the same industry-standard encrypton trusted for online commerce with world class-financial organizations. When you give via a credit/debit card, your transactions are secured via the same fraud protection as when you purchase something.

 

What cards are accepted?

This system accepts Debit/Credit/Rewards Cards with the Visa, Mastercard, Discover. It will not process any American Express.

 

Can I use e-check (also known as ACH) for my donation?

YES! In fact, we strongly encourage it. Be sure you have enough funds in the account. There will be a $5.00 fees for chargebacks and your financial institution may also charge you.

 

When will the transaction go on my account?

You set the date when you want and how often you want your card charged. An eChecking transaction may not be reflected on the bank account involved for two business days. The charge will show on your statement as "Donation to BEBC".

 

Can I give as little or as much as I want?

Donations must be a minimum of $5.00 and there are NO limitations on the maximum amount.

 

Are donations to Bethel Evangelical Baptist Church tax-deductible?

Yes. Bethel Evangelical Baptist Church is a 501 (c) (3) organization. Therefore, your online donations are tax-deductible to the fullest extent allowed by law.

 

How does the church handle mistaken transactions or donors that want their money back?

If you have made an error in making your donation to Bethel Evangelical Baptist Church, we will happily refund your donation, provided that you contact us within 15 days of the original transaction. Your request must be sent in WRITING to 5780 W Atlantic Avenue, Delray Beach, FL. 33484 or to secretary@mybethelbaptist.org with a detailed explanation of the mistake, the original transaction date and amount. Include the confirmation letter whenever possible. Any transactions fees will be deducted from the original donation to cover our administrative cost. Refunds are returned using the original method of payment.

If you become aware that your card has been fraudulently used, please contact your card provider.

 

Do you have experience with this?

Elexio - our Merchant Account Provider under Vantiv, another organization with solid industry experience - has been working with ministries to handle sensitive information securely for over 30 years. They have processed hundreds of millions of dollars over the last decade without any security breaches or failures. Additionally, Elexio is a PCI Level 2 Compliant Merchant Account Provider.

 

How do I get started with giving online?

 

  1. Go to http://mybethelbaptist.org/online-giving
  2. Create an account (if you do not have one) or login using the credentials you already created. If you have forgotten your password, you may also retrieve it
  3. Once in your account, you can make a new donation, setup a recurring donation (and manage existing recurring donations), view your giving history and set donation reminders.